Find Diagnostic Log from License Manager

Applicable Product
A.O.M. License Manager version 2.0.0 or later
Last Updated
2019-11-04

A.O.M. plugin employs build-in logging feature. System information and diagnostic log is helpful to analyze problems around plugins.

  1. Start A.O.M. License Manager.
  2. Click Diagnostic Log button on toolbar of license manager window.
  3. The last several lines of diagnostic log are copied to clipboard.
  4. Paste it to email body and send it to helpdesk.

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Example diagnostic log:

[2018-06-21 22:22:41] INFO License is valid. [Invisible Limiter, from 20180620 to 20190701]
[2018-06-21 22:23:16] ERROR A.O.M.'s license folder doesn't exist. "/Users/aom/Library/Application Support/A.O.M/Licenses"
[2018-06-21 22:23:24] INFO Installing license from /Users/aom/Downloads/Invisible Limiter-20180620-012345.aomlicense
[2018-06-21 22:23:24] INFO License directory is created.
[2018-06-21 22:23:24] INFO License is valid. [Invisible Limiter, from 20180620 to 20190701]
[2018-06-23 02:25:43] INFO License is valid. [Invisible Limiter, from 20180620 to 20190701]